Luxury Watch Repair & Servicing in London
From a full movement service to a same-day bracelet repair, our in-house watchmaker cares for your watch at our showroom on South Molton Street, Mayfair. We inspect every piece, explain exactly what it needs and agree the price with you before any work begins.
Watch Repair & Servicing
Mechanical or quartz, modern or vintage. Tell us what your watch is doing and we will tell you, honestly, what it needs.
Full Service
The movement is stripped down, cleaned, lubricated, regulated and reassembled, then tested for accuracy and water resistance. Backed by a one-year warranty.
Pressure Testing
Water-resistance testing for your peace of mind, often done the same day.
Bracelet & Strap Repairs
Links adjusted or added, clasps repaired and straps fitted, usually completed the same day.
Polishing & Refinishing
Case and bracelet refinishing to bring back the lustre, only ever done on request. Watch polishing.
Vintage & Restoration
Careful work on older Rolex, Cartier and Omega pieces, including crystals, crowns and dials, with originality in mind.
How It Works
Bring It In
Visit our Mayfair showroom, or book an appointment so we are ready for you.
Assessment
Our watchmaker inspects the watch and explains what it needs, in plain English.
Your Quote
You receive a clear price and timescale. Nothing is done until you approve it.
Collection
Your watch is tested before you collect it, with smaller jobs often ready the same day.
Why Diamond Brothers
Diamond Brothers has over ten years of experience in the luxury watch and jewellery trade. Because we buy, sell and service fine watches every day, we understand what protects their value, and what does not.
Brand service centres can take months. Working in-house, we can usually turn smaller repairs around the same day and give you a clear timescale for a full service.
- In-house watchmaker. Your watch stays with us in Mayfair.
- Genuine parts. We use genuine replacement components to protect authenticity.
- 1-year warranty. Every watch service comes with a one-year warranty.
- Clear quotes. You approve the price before any work starts.
- Polishing on request only. We never polish a watch unless you ask us to.
- Open seven days. Including Sundays, 11:00 to 16:00.
Frequently Asked Questions
How long does a watch service take?
Smaller jobs such as bracelet adjustments and pressure tests are usually done the same day. A full service takes longer, depending on the watch and any parts needed. We will give you a timescale with your quote.
How often should my watch be serviced?
Most manufacturers recommend a service every five to ten years, depending on the watch and how it is worn. If your watch is losing or gaining time, or the power reserve has dropped, it is worth having it checked sooner.
Is my service guaranteed?
Yes. Every watch service comes with a one-year warranty.
Do you use genuine parts?
Yes. We use genuine replacement components to protect the authenticity and value of your watch.
Will you polish my watch during a service?
Only if you ask us to. Many collectors prefer an unpolished case, so polishing is always your choice.
Can you repair vintage watches?
Yes. We regularly work on vintage Rolex, Cartier and Omega watches and take care to keep them as original as possible.
Do I need an appointment?
No, you are welcome to walk in during opening hours. Booking ahead means our watchmaker can give your watch their full attention when you arrive. Book an appointment.
Bring Your Watch to Mayfair
Visit us at 13 South Molton Street for an assessment by our watchmaker, or message us a photo and a description of the problem and we will advise you.
Book a watch assessmentCall 07394 551 82913 South Molton Street, Mayfair · Mon–Sat 10:30–17:30 · Sun 11:00–16:00
